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Returns & refunds

Returns/Refund Policy: Kindly be aware that you have the option to return a product or cancel an order within 7 days following delivery. However, please note that parts that have been installed or are not in a resalable condition cannot be accepted for return. In the rare event that the goods you receive are incomplete, damaged, or incorrect, we will make every effort to replace them as quickly as possible. Please notify us of any damaged deliveries as soon as possible.

Faulty Items: In the unlikely event that you suspect a part may be faulty, please contact us so we can arrange for testing. If the goods are found to be faulty, we can offer you a refund, a replacement, or a credit note, depending on your preference. For any replacement parts sent out before the return of the “faulty” goods, payment may be required. However, if, after testing, the goods are found not to be at fault, we regret that we might not be able to accept them back. In specific situations, we may consider providing a credit note for the value of the goods.

Please note: You must report damaged deliveries within 7 days of receiving the goods. We cannot take responsibility for damages reported beyond this period.

Returning Goods: If you wish to return any item, please follow these steps: Contact us to inform us about the return. Please note that we can only provide a refund if the goods are returned in their original packaging and in “as new” condition. Attach a copy of the invoice as proof of purchase.

Suitability of Products: It is essential to ensure that the item you have ordered is suitable for your car based on the information published on our website. If you are uncertain about the compatibility of any product with your vehicle, please contact us for further advice before placing an order. All application information is supplied by the product manufacturers, and any dates mentioned in product descriptions refer to vehicle manufacture dates, not vehicle registration dates. If you have any doubts, feel free to inquire.